Handle misunderstandings between cultures

Handle misunderstandings between cultures

No doubt, each member of the team has the background and
different abilities. Differences in personality, culture, types
sex and so forth can bring misunderstanding.
Misunderstandings often caused by the use of language.

Language bound by cultural context, in other words, the language can be
viewed as an extension of culture.
Social scientists acknowledge that the cultural and communication
have a reciprocal relationship, like two sides of one coin.
Culture becomes part of the communication behavior, and in turn
communication also helped determine, maintain, develop or
bequeath culture. Edward T. Hall said "culture is
communication "and" communication is culture ". On the one hand, communication
is a mechanism to disseminate norms
both horizontally culture, of a society to
other community, or vertically, from one generation to
the next generation. On the other hand, the cultural setting norms
(communication) is considered appropriate for a particular group,
for example, girls do not play cap pistol, sword-traders
or cars. Boys do not cry easily, do not play
doll.
Cultural groups or subcultures that exist in
a culture has different norms devices. for example
there are differences in the norms of communication between the military with
civilians, conservatives with the radicals, the city's population
different from the villagers, communicating with Americans
in contrast to the Germans (the difference between countries). therefore
the fact that the same or similar communications stimulation may
perceived differently by different groups
the culture or subculture, misunderstandings can hardly
avoided. However, this does not mean that different is bad.
Maturity in a culture characterized by tolerance of difference.
Condemn others because they are different is a sign of ignorance
or conceit.
But misunderstandings between cultures need to be overcome by
know their background both in terms of culture, language, norms
everyday and others. In addition, you can also practice on
or how to communicate with people who come from backgrounds
rear diverse. By understanding and understand the background
each customer, you are expected to be competent to
communication with customers no matter where they
come, but they must be supported by the ability
speak, both the local language and English is adequate.
On this occasion exemplified customer difference of America
with customers from Germany.

1. Communicate with customers from America.

American business community has the strongest reputation
world, but in many ways, they are the nation's most
easy to relate to. This dsebabkan by philosophy
their business is not complicated. Their goal is to get

Handle misunderstandings between cultures

money as much and as quickly as possible, with work
hard and using speed, chance, strength (also
the power of money itself) as a means to achieve this goal.
Business decisions they are usually not affected by feelings;
and dollars, if not in-the-Lord, at least considered as
rulers. Pursuit of profit solely often
lead them to be considered as a cruel nation.
Northern European nations are known to be associated with the American
with success. Their reputation as a manager who berterus
bright welcomed by Americans who open and berterus
light, which often get annoyed with what they consider
as manners eastern people tortuous. at The
meeting, the Americans showed a trend as
the following:

a. They are individualistic, happy to do everything

itself without checking to the head office. everything

running unless restricted.

b. They are introduced with immediate informality; they are
releasing coat, using first names, addresses
personal details, such as family.
c. They gave the impression of naive by not using language
anything other than English, and with no
using any language other than English, and
by showing confidence that immediately through
excessive hospitality.
d. They use humor whenever they could, once
any other person they fail to understand or
think of it as being misplaced.
e. They are open from the beginning, then do
process on the basis of offer and counter-offer. they Are
often face difficulties if the other party does not
express what they want.
f. They are picking risk, but make plans (financial)
sure, which must be adhered to.
g. They consider most of the proposals on the basis of
investment / profit or investment / timescale.
h. Time is always money. "Let's talk about the core
problem ".
i. They tried to listen to the oral agreement
the first meeting. "Whether we have reached
approval? ". they want to shake hands. other parties
often feel it is too complex to be approved
at that time.
j. They want the principle of "yes" and will draw up
details later. But they may find it difficult to
arrange the details and check everything

although there is a real belief. German People,
the French, and others prefer to finish
details beforehand.
k. They do not like quiet or silence during
negotiations. They are accustomed to arrange mind quickly
(very fast thinking).
l. They are opportunists and underwriting risks often
lead the Americans to share in the business
the largest, one hundred percent if possible.
m. Often they lack patience, and would say
something that is annoying or obnoxious (see offer
Our abundant) to resolve the issue.
n. They firmly. There is always a solution. they will
exploring all options when facing a stalemate.
o. They consistently. When they say "you agree"
they rarely change their minds.
p. They express everything through words. but
when they use words such as "fair",
"Democratic", "honest", "agree", "value", "accept", they
think others agree. This happens because
American subcultures, such as the Czech, German, and
Poland, indeed understand.
q. They are frank. They will not agree and
stating what it is. This leads to a state that
embarrassing for the Japanese, Arabic, Italian, and Latin
other.
r. They often express brute force as
argument; for example, their financial strength and position
that can not be denied. They will use sound
majority without hesitation if they get it and
will not waste time trying to strive for
consensus. They are happy to fire people who
blocking approval.
s. They regard all negotiators have the skills
technical and hope to win over their technical knowledge
own. They forget that others may view it
as a matter of the status of the primary negotiator. how Do
a head defeated a Mexican company
insyinyur America?
t. They consider negotiating a solution
problems through the act of giving and receiving on the basis of
strengths of each. They do not appreciate that
others may only have one position.
u. Uncle Sam is the best. However, negotiations
must successfully enter the world of culture of others. A Lot
Americans consider America as a force

economic and most successful democracy, because it
considers that the American norms are norms
correct.
v. This resulted in a lack of interest or knowledge
about foreign cultures. Americans often only
little knowing the problems such as avoidance of
shy, decent clothing, the use of business cards, things
fun in the community and formalities
important for the Arabs, Greece, Spain, and
so forth.
w. In the United States, the dollar is the ruling and will
won most of the arguments. People
Americans do not always realize that the people of Mexico,
Arabic, Japanese, and others rarely sacrifice
honorary status, protocol, or national finances.
People are pragmatic and quiet north can live
with most of these characteristics. Also, they are accustomed
with informality, first name, humor, persistence, roughness,
technical capabilities, bargaining, give and take, and
consistency in adhering to the approved. they also
hope to sign an agreement without discharge time
unnecessary or confusing procedures.
However, caution should be run. The Americans
speaking quickly and if they use the language
UK there may be certain pitfalls. face
Americans, one must be able to read the "good records",
because a real openness and trust towards others
usually emptied by strict legal oversight
their agreement, and they will not hesitate in your
later on if you do not meet any of the provisions that have been
you agree. American law is also very different from the various
other legal systems.
You should always try to look frank, honest,
but firmly into an understanding with people
America will honor the excitement, disagreement
open, vigilance and a strong plan. You should not be
"Small talk" like when you talk to people
Japan or Italy, "yes, but what happens if ...?" Is
good statement to the American people....