Excellent Service
Excellent service is a service concept in orderreassure customers. Excellent service can be achieved through
action, namely how does it affect, how to seduce,
convincing and provide an assurance to prospective
customer or customers, so that they are interested in and finally
purchase or use of goods and services that we offer.
Some concepts of things to do include between
other:
a) the promotion by the salesmen
b) Put an ad in the mass media (newspapers,magazines, television and radio
c) Spread brochures, banners, pamphlets, catalogs
d) Conducting a free demo with
Just give a free gift
e) Following the exhibition held in
together with other companies
f) Send the offer price to the customer or
prospect that enclosed with the letter
order / order item.
Winning the competition in business strategy services
through excellent service tips is not enough to just do
an administrative process, but must be supported by
actions of company personnel, especially the officers
service as the forefront of dealing directly
with customers. For example, how to respond
desires of customers, so that customers feel
sated.
For companies engaged in services,
hospitality, courtesy and a smile that always appears
of the employees are a valuable asset. the
care workers is spearheading the company services
services will be dealing directly with the
consumers / customers. Care workers are not only able to
act as a communicator or a mediator, but at the same
must be able to instill a positive image of the company
and also must have the ability to help companies
understand that the customer is an important asset that must be
preserved and maintained its existence
Excellent Service |
Therefore any customer demand, how
attitudes and behavior serve customers by always thinking
positive. Always be friendly, timbulkanlah initial attitude
which is good because the initial impression is important to influence
The next relationship.
A company executive services should always be
remind employees (service personnel) in order
inculcate respect for others, so that another party
also appreciate us. One of the keys to success in
manage business services lies in the way the company
it treats its customers. serve customers
with respect, friendly and with a good speech language
accompanied by a smile is priceless reward for
customers and will bring great benefits for
the company. Thus the customer will always be impressed
and moved to remember and impossible not to be
come back to re-purchase keperusahaan
we are.
Customers are the party that we must respect and honor,
because of the customer business continuity is ensured.
Respect for customers, among others, by doing halhal
as follows:
a) Be respectful and friendly
b) Use a good speech and politec) Give a smile to create a comfortable atmosphere
d) Berbicaralh honest and keep customers feeling
e) Show that the waiter / you are ready to help
f) Hindarkanlah customers wait too long
g) Be patient in providing information.
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